Privacy Policy

Bauthe Australia respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, store, and disclose personal information when you visit our website, browse beauty products, place an order, contact our customer support team, or otherwise interact with our services. We aim to manage personal information in accordance with applicable Australian privacy laws.

When you shop with Bauthe Australia, we may collect information such as your name, billing address, delivery address, email address, telephone number, order details, and transaction-related information. We may also collect technical information, including your IP address, browser type, device information, and website usage data, to help maintain website security and understand how visitors use our online store.

We use personal information to process and deliver orders, manage payments, provide customer support, respond to enquiries, communicate important order updates, administer returns and refunds, and improve our website and services. Where permitted by law and subject to your preferences, we may also use your contact details to provide information about products, promotions, or beauty-related updates. You can opt out of marketing communications where an unsubscribe option is provided.

Bauthe Australia may use cookies and similar technologies to support essential website functions, remember relevant preferences, understand website performance, and improve your browsing experience. Depending on the technologies used and your choices, cookies may also support analytics or advertising activities. You can manage available cookie settings through our Cookie Preferences feature and adjust your browser settings, although disabling certain cookies may affect website functionality.

We may share relevant information with trusted service providers when necessary to operate our business. These providers may include payment processors, shipping and delivery companies, website hosting providers, customer support services, and technology or analytics providers. We aim to limit information sharing to what is reasonably necessary for the relevant purpose. We do not sell personal information simply because you make a purchase, and any disclosure or use of information for advertising purposes will be handled in accordance with applicable law and your available privacy choices.

Personal information may be processed or stored outside Australia where our service providers or business systems operate internationally. Where this occurs, we will take steps required by applicable privacy laws in relation to overseas disclosures and the handling of personal information. We also take reasonable steps to protect personal information against loss, misuse, unauthorised access, modification, or disclosure. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, meeting legal and accounting obligations, resolving disputes, and enforcing relevant agreements. The appropriate retention period depends on the nature of the information and the circumstances in which it was collected.

Subject to applicable law, you may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, or out of date. You may also have rights concerning marketing communications and certain uses or disclosures of your information. If you wish to make a privacy request or raise a concern about how your information is handled, please contact us using the details below. We may need to verify your identity before responding to certain requests.

Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and practices. We encourage you to review their policies before providing personal information, as Bauthe Australia is not responsible for the privacy practices of external websites that we do not control.

This Privacy Policy may be updated from time to time to reflect changes in our business practices, website features, service providers, or legal requirements. Any revised version will be published on our website with an updated effective date where appropriate. We encourage customers to review this page periodically to stay informed about how their personal information is handled.

For privacy questions, access or correction requests, or concerns about the handling of your personal information, please contact Bauthe Australia at hello@bauthe.au or call +61 452 199 183. Our business address is Rosepark Drive, Melonba, New South Wales 2765, Australia. We take privacy enquiries seriously and aim to handle them respectfully and in accordance with applicable legal requirements.